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Abstract
Background: Kegiatan pengabdian kepada masyarakat ini bertujuan mengimplementasikan aplikasi SILCARE (Sistem Logistik Cerdas) sebagai solusi logistik digital bagi pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) di Kota Batam. Latar belakang kegiatan ini adalah tantangan signifikan yang dihadapi UMKM dalam proses distribusi barang yang masih dilakukan secara manual, minimnya literasi digital, serta tingginya biaya logistik yang berdampak pada daya saing. Metode pelaksanaan dilakukan melalui pendekatan partisipatif dan pelatihan langsung kepada 10 UMKM, khususnya kelompok KUBE Kriya Enceng Mangsang, dimulai dari sosialisasi, pelatihan penggunaan aplikasi, pendampingan simulasi pengiriman, hingga evaluasi menggunakan pre-test dan post-test. Hasil kegiatan menunjukkan adanya peningkatan signifikan dalam pemahaman dan keterampilan peserta terkait pengelolaan logistik digital menggunakan aplikasi SILCARE. Sebelum pelatihan, pemahaman peserta rata-rata berada pada kisaran 38%–55%, dan meningkat menjadi 74%–90% setelah pelatihan. Secara rinci, pemahaman fungsi SILCARE meningkat 44% (dari 42% menjadi 86%), pengoperasian fitur pesanan meningkat 40% (dari 38% menjadi 78%), pelacakan status pengiriman meningkat 41% (dari 40% menjadi 81%), dan navigasi serta tampilan aplikasi meningkat 35% (dari 55% menjadi 90%). Kesimpulannya, SILCARE terbukti memberikan solusi yang efisien dan terjangkau dalam pengelolaan logistik UMKM, serta memiliki potensi untuk direplikasi pada wilayah lain. Pengembangan lebih lanjut dapat difokuskan pada integrasi fitur tambahan seperti pembayaran digital dan laporan keuangan otomatis.
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References
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References
Chau, N. T., Deng, H., & Tay, R. (2020). Critical determinants for mobile commerce adoption in Vietnamese small and medium-sized enterprises. Journal of Marketing Management, 36(5–6), 456–487. https://doi.org/10.1080/0267257X.2020.1719187
Huang, Q., & Kumarasinghe, P. J. (2024). Unleashing global opportunities: Exploring the digitalization journey of small and medium-sized enterprises in China and Sri Lanka’s thriving E-commerce landscapes. Heliyon, 10(17), e36621. https://doi.org/10.1016/j.heliyon.2024.e36621
Kilay, A. L., Simamora, B. H., & Putra, D. P. (2022). The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 1–25. https://doi.org/10.3390/joitmc8030119
Koran, N., Berkmen, B., & Adalıer, A. (2022). Mobile technology usage in early childhood: Pre-COVID-19 and the national lockdown period in North Cyprus. Education and Information Technologies, 27(1), 321–346. https://doi.org/10.1007/s10639-021-10658-1
Lawi, A., Hernando, L., Putera, D. A., Salimah, N., Industri, T., Batam, I. T., Vitka, T., Complex, C., & Gajah, J. (2024). Implementasi Solusi Teknologi untuk Pelayanan Kesehatan Lansia : Desain Tongkat Arduino dan Aplikasi Rekam Medis. 13(3), 2139–2147.
Martini, Setiawan, D., Adhariani, D., Harymawan, I., & Widodo, M. (2023). E-commerce and micro and small industries performance: The role of firm size as a moderator. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100142. https://doi.org/10.1016/j.joitmc.2023.100142
Ndubisi, N. O., Zhai, X. (Amy), & Lai, K. hung. (2021). Small and medium manufacturing enterprises and Asia’s sustainable economic development. International Journal of Production Economics, 233(October 2020), 107971. https://doi.org/10.1016/j.ijpe.2020.107971
Widjaja, A. E., Otto, J., Tarigan, R. E., Hery, & Haryani, C. A. (2024). Privacy Policy Matters: An Empirical Investigation on the Users’ Willingness to Disclose Personal Information and Trust in a Stock Investment Mobile Application. Procedia Computer Science, 234(3), 970–977. https://doi.org/10.1016/j.procs.2024.03.086