The Influence of Leadership and Organizational Work Culture on Employee Performance Through Self-Efficacy
Abstract
This study investigates how leadership and organizational work culture impact employee performance through self-efficacy, addressing the lack of research on psychological mediation in this relationship. Using a quantitative approach, data were collected from 145 Kopsyah Rabani employees via questionnaires and analyzed with SEM-PLS. Show that while leadership and work culture significantly enhance self-efficacy, they do not directly affect performance. Instead, self-efficacy fully mediates their influence, demonstrating its critical role in driving productivity. These findings emphasize that effective leadership and a supportive work environment boost performance by strengthening employees' self-belief. The study provides practical insights for organizations to prioritize employee confidence-building alongside leadership and cultural development for optimal performance outcomes
Full text article
References
Andersen, Jon Aarum. 2016. “An Old Man and the 'Sea of Leadership.'” Journal of leadership studies 9(4): 70–81.
Arisman. 2022. "The Effect of Leadership Style and Motivation on Employee Performance." Civil Multidisciplinary Journal 2: 2389–2404.
Asrar-ul-Haq, Muhammad, and Sadia Anwar. 2018. “The Many Faces of Leadership: Proposing a Research Agenda through a Review of Literature.” Future Business Journal 4(2): 179–88. https://doi.org/10.1016/j.fbj.2018.06.002.
Asrar-ul-Haq, Muhammad, and K. Peter Kuchinke. 2016a. “Impact of Leadership Styles on Employees' Attitude Towards Their Leaders and Performance: Empirical Evidence from Pakistani Banks.” Future Business Journal 2(1): 54–64. http://dx.doi.org/10.1016/j.fbj.2016.05.002.
Asrar-ul-Haq, Muhammad, and K Peter Kuchinke. 2016b. “Impact of Leadership Styles on Employees' Attitude Towards Their Leaders and Performance: Empirical Evidence from Pakistani Banks.” Future Business Journal 2(1): 54–64. https://www.sciencedirect.com/science/article/pii/S2314721016300032.
Bagozzi, Richard P, Youjae Yi, and Lynn W Phillips. 1991. “Assessing Construct Validity in Organizational Research.” Administrative Science Quarterly 36(3): 421–58. http://www.jstor.org/stable/2393203.
Bandura, Albert. 1978. “Self-Efficacy: Toward a Unifying Theory of Behavioral Change.” Advances in Behavioral Research and Therapy 1(4): 139–61.
———. 2010. Self-Efficacy in Changing Societies Exercise of Personal and Collective Efficacy in Changing Societies.
Black, J Stewart, and Lyman W Porter. 2000. “Management: Meeting New Challenges.” (No Title).
Bronkhorst, Babette, Bram Steijn, and Brenda Vermeeren. 2015. "Transformational Leadership, Goal Setting, and Work Motivation: The Case of a Dutch Municipality." Review of Public Personnel Administration 35(2): 124–45.
Carter, W. Richard et al. 2018a. “The Effects of Employee Engagement and Self-Efficacy on Job Performance: A Longitudinal Field Study.” International Journal of Human Resource Management 29(17): 2483–2502. http://dx.doi.org/10.1080/09585192.2016.1244096.
———. 2018b. “The Effects of Employee Engagement and Self-Efficacy on Job Performance: A Longitudinal Field Study.” International Journal of Human Resource Management 29(17): 2483–2502.
Cherian, Jacob, Vilas Gaikar, Raj Paul, and Robert Pech. 2021a. “Corporate Culture and Its Impact on Employees' Attitude, Performance, Productivity, and Behavior: An Investigative Analysis from Selected Organizations of the United Arab Emirates (UAE).” Journal of Open Innovation: Technology, Markets, and Complexity 7(1): 1–28.
———. 2021b. “Corporate Culture and Its Impact on Employees' Attitude, Performance, Productivity, and Behavior: An Investigative Analysis from Selected Organizations of the United Arab Emirates (UAE).” Journal of Open Innovation: Technology, Markets, and Complexity 7(1): 1–28. https://doi.org/10.3390/joitmc7010045.
Cherian, Jacob, and Jolly Jacob. 2013. "Impact of Self-Efficacy on Motivation and Performance of Employees." International Journal of Business and Management 8(14): 80–88.
Van Dijk, Dina, and Avraham N Kluger. 2011. "Task Type as a Moderator of Positive/Negative Feedback Effects on Motivation and Performance: A Regulatory Focus Perspective." Journal of Organizational Behavior 32(8): 1084–1105. https://doi.org/10.1002/job.725.
Dimitrovska, Marija, and Lazar Stošić , Liljana Pushova Stamenkova. 2009. “Leadership in Times of Crisis.” Family Medicine 41(2): 86–88.
Elangovan, AR, and Leonard Karakowsky. 1999. “The Role of Trainees and Environmental Factors in Transfer of Training: An Exploratory Framework.” Leadership & Organization Development Journal 20(5): 268–76.
Elsaied, Mervat. 2019. "Supportive Leadership and EVB: The Mediating Role of Employee Advocacy and the Moderating Role of Proactive Personality." Journal of Management Development 38(3): 225–37.
Ferine, Kiki Farida, Reza Aditia, Muhammad Fitri Rahmadana, and Indri. 2021. "An Empirical Study of Leadership, Organizational Culture, Conflict, and Work Ethics in Determining Work Performance in Indonesia's Education Authority." Heliyon 7(7): e07698. https://doi.org/10.1016/j.heliyon.2021.e07698.
Gerhart, Barry, and George T Milkovich. 1992. “Employee Compensation: Research and Practice.” Handbook of industrial and organizational psychology, Vol. 3, 2nd ed.: 481–569.
Gumah, Bernard, Liu Wenbin, and Maxwell Akansina Aziabah. 2021. “Supervisors' Leadership Styles' Influence on Foreign Teachers' Self-Efficacy in a Cross-Cultural Work Setting: A Moderated Mediation Analysis.” SAGE Open 11(1).
Hadi, Prasetyo. 2023. "The Influence of Self-Efficacy on Employee Performance Mediated by Work Motivation and Work Engagement." International Journal of Research in Business and Social Science (2147- 4478) 12(2): 653–61.
Hair, Joe F, Christian M Ringle, and Marko Sarstedt. 2011. “PLS-SEM: Indeed a Silver Bullet.” Journal of Marketing Theory and Practice 19(2): 139–52. https://doi.org/10.2753/MTP1069-6679190202.
Hamdani, Nizar Alam, Novi Ardiyani, Galih Abdul Fatah Maulani, and Asri So seen. 2024. 1 The Influence of Organizational Culture on Employee Performance at PT. Hoga Mutual Garment. Atlantis Press International BV. http://dx.doi.org/10.2991/978-94-6463-234-7_188.
Hamzah, Munawir Nasir, Muhammad Ashoer, and Nasir Hamzah. 2021. "Impact of Islamic Work Values on In-Role Performance: PERSPECTIVE from Muslim Employees in Indonesia." Problems and Perspectives in Management 19(4): 446–57.
Harwiki, Wiwiek. 2016. "The Impact of Servant Leadership on Organization Culture, Organizational Commitment, Organizational Citizenship Behavior (OCB) and Employee Performance in Women Cooperatives." Procedia - Social and Behavioral Sciences 219: 283–90.
Henseler, Jörg, Christian M. Ringle, and Marko Sarstedt. 2012. "Using Partial Least Squares Path Modeling in Advertising Research: Basic Concepts and Recent Issues." Handbook of Research on International Advertising (November): 252–76.
Heslin, P, and U Klehe. 2006. "HOW SELF-EFFICACY AFFECTS PERFORMANCE AND WELL-BEING SELF-EFFICACY Nature of Self-Efficacy." Organizational Psychology 2(May): 705–8.
Hira Salah ud din Khan, Peihuan Li, Muhammad Salman Chughtai, Muhammad Tahir Mushtaq, Xingzhu Zeng. 2023. "The Role of Knowledge Sharing and Creative Self-Efficacy on the Self-Leadership and Innovative Work Behavior Relationship." Journal of Innovation & Knowledge 8(4): 1–10. https://www.elsevier.es/en-revista-journal-innovation-knowledge-376-pdf-S2444569X23001361.
Hiršová, Miloslava, Lenka Komárková, and Petr Pirožek. 2018. "The Prediction of Financial Performance in Dependence on the Type of Organizational Culture." Trends Economics and Management 12(32): 63.
Hoedemakers, Joost, Arne Vanderstukken, and Jol Stoffers. 2023. “The Influence of Leadership on Employees' Employability: A Bibliometric Analysis, Systematic Literature Review, and Research Agenda.” Frontiers in Psychology 14.
Iqbal, Sadaf et al. 2018. "The Impact of Authentic Leadership on Organizational Citizenship Behaviors and the Mediating Role of Corporate Social Responsibility in the Banking Sector of Pakistan." Sustainability (Switzerland) 10(7).
Jacobs, T Owen, and Elliott Jaques. 1990. “Military Executive Leadership.”
Jaramillo, Fernando, Belén Bande, and Jose Varela. 2015. “Servant Leadership and Ethics: A Dyadic Examination of Supervisor Behaviors and Salesperson Perceptions.” Journal of Personal Selling and Sales Management 35(2): 108–24.
Jyoti, Jeevan, and Sonia Bhau. 2015. "Impact of Transformational Leadership on Job Performance: Mediating Role of Leader–Member Exchange and Relational Identification." Sage Open 5(4): 2158244015612518.
Khalique, Sana, and Prof MK Singh. 2019. "Role of Self-Efficacy in Improving Employees Performance." International Journal of Engineering Research & Technology (IJERT) 7(12): 1–5. https://www.ijert.org/research/role-of-self-efficacy-in-improving-employees-performance-IJERTCONV7IS12014.pdf.
Kim, Soonhee, and Gyunsoo Yoon. 2015. “An Innovation-Driven Culture in Local Government: Do Senior Manager's Transformational Leadership and the Climate for Creativity Matter?” Public Personnel Management 44(2): 147–68.
Liu, Ji, Faying Qiang, and Haihua Kang. 2023. “Distributed Leadership, Self-Efficacy and Wellbeing in Schools: A Study of Relations among Teachers in Shanghai.” Humanities and Social Sciences Communications 10(1): 1–9.
López-Domínguez, Mercedes, Mihaela Enache, Jose M. Sallan, and Pep Simo. 2013. "Transformational Leadership as an Antecedent of Change-Oriented Organizational Citizenship Behavior." Journal of Business Research 66(10): 2147–52. http://dx.doi.org/10.1016/j.jbusres.2013.02.041.
Memon, Maqsood, Bahadur Ali Soomro, and Naimatullah Shah. 2019. “Enablers of Entrepreneurial Self-Efficacy in a Developing Country.” Education and Training 61(6): 684–99.
Mishra, Namrata, M. Rajkumar, and Rajiv Mishra. 2022. "Emotional Intelligence as a Moderator Between Micromanagement Leadership and Employee Performance." Prabandhan: Indian Journal of Management 15(10): 63–70.
Mohsen, Ahsanullah, Najibullah Neyazi, and Sarwar Ebtekar. 2020. "The Impact of Organizational Culture on Employees Performance: An Overview." International Journal of Management (IJM) 11(8): 879–88. http://www.iaeme.com/IJM/index.asp879http://www.iaeme.com/IJM/issues.asp?JType=IJM&VType=11&IType=8http://www.iaeme.com/IJM/issues. asp?JType=IJM&VType=11&IType=8http://www.iaeme.com/IJM/index.asp880.
Mujeeb, Tasmeer et al. 2021. “Do Servant Leadership Self-Efficacy and Benevolence Values Predict Employee Performance within the Banking Industry in the Post-Covid-19 Era: Using a Serial Mediation Approach.” Administrative Sciences 11(4). https://api.elsevier.com/content/abstract/scopus_id/85118402630.
Na-Nan, Khahan, Suteeluck Kanthong, and Jamnean Joungtrakul. 2021. "An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry." Journal of Open Innovation: Technology, Markets, and Complexity 7(3): 170. https://www.sciencedirect.com/science/article/pii/S2199853122009398.
Newland, Aubrey et al. 2015. "Exploring the Nature of Transformational Leadership in Sports: A Phenomenological Examination with Female Athletes." Qualitative research in sport, exercise and health 7(5): 663–87.
Opolot, Julius Samuel, Charles Lagat, Stanley Kipkwelon Kipsang, and Yonah Katto Muganzi. 2023. “Organizational Culture and Organizational Commitment: The Moderating Effect of Self-Efficacy.” Journal of Humanities and Applied Social Sciences.
Otoo, Frank Nana Kweku. 2024. "The Mediating Role of Employee Performance in the Relationship between Human Resource Management (HRM) Practices and Police Service Effectiveness." IIM Ranchi Journal of Management Studies.
Paais, M. 2018. "Effect of Work Stress, Organization Culture and Job Satisfaction toward Employee Performance in Bank Maluku." Academy of Strategic Management Journal 17.
Pangarso, Astadi, Romat Saragih, and Waode Alaya Nuriz. 2021. "Transformative Leadership and Organizational Culture Effect on Employee Performance: Evidence From the Indonesia Logistics Bureau." Journal of Management and Entrepreneurship 23(2): 148–58.
Peterson, Suzanne J., Benjamin M. Galvin, and Donald Lange. 2012. "CEO Servant Leadership: Exploring Executive Characteristics and Firm Performance." Personnel Psychology 65(3): 565–96.
Pillai, Rajnandini, and Ethlyn A. Williams. 2004. "Transformational Leadership, Self-Efficacy, Group Cohesiveness, Commitment, and Performance." Journal of Organizational Change Management 17(2): 144–59. https://www.emerald.com/insight/content/doi/10.1108/09534810410530584/full/html.
Ren, Shuang and Chadee, Doren. 2017. “Ethical Leadership, Self-Efficacy and Job Satisfaction in China: The Moderating Role of Guanxi.” Personnel Review 46(2): 1–40. https://www.emerald.com/insight/content/doi/10.1108/PR-08-2015-0226/full/html.
Robbins, Stephen, Timothy A Judge, Bruce Millett, and Maree Boyle. 2013. Organizational Behavior. Pearson Higher Education AU.
Rully, Trihantana, Miftakhul Anwar, and Suganda Nanda. 2022. "SOCIALIZATION OF SHARIA FINANCE OF MURABAHAH PRODUCTS." II(October).
Ruschman, Nancy Lamer. 2002. “Servant-Leadership and the Best Companies to Work for in America.” Focus on leadership: Servant-leadership for the twenty-first century: 123–39.
Saleem, Farida, Muhammad Imran Malik, and Awais Qasim. 2022. “Supervisor Support, Self-Efficacy, and Employee Performance: The Mediating Role of Office De-Clutter.” Administrative Sciences 12(4).
Schaubroeck, John, Simon SK Lam, and Ann Chunyan Peng. 2011. "Cognition-Based and Affect-Based Trust as Mediators of Leader Behavior Influences on Team Performance." Journal of Applied Psychology 96(4): 863–71.
Schein, Edgar H. 2014. The Jossey-Bass business & management series Organizational Culture and Leadership : Third Edition.
Schmidt, Aaron M., and Richard P. DeShon. 2010. "The Moderating Effects of Performance Ambiguity on the Relationship Between Self-Efficacy and Performance." Journal of Applied Psychology 95(3): 572–81.
Sertel, Gülsüm, Engin Karadag, and Hatice Ergin-Kocatürk. 2022. “Effects of Leadership on Performance: A Cross-Cultural Meta-Analysis.” International Journal of Cross Cultural Management 22(1): 59–82.
Sidik Nusannas, Iman et al. 2020. "The Effect of Self-Efficacy and Employee Engagement on Employee Performance in Mediation by Digital Literacy." Enrichment: Journal of Management 11(1): 63–67. https://www.enrichment.iocspublisher.org/index.php/enrichment/article/view/29.
Soomro, Bahadur Ali et al. 2023. "Developing the Relationship between Corporate Cultural Factors and Employees' Organizational Commitment via Self-Efficacy." South Asian Journal of Business Studies.
Stajkovic, Alexander D. et al. 2018. “Test of Three Conceptual Models of Influence of the Big Five Personality Traits and Self-Efficacy on Academic Performance: A Meta-Analytic Path-Analysis.” Personality and Individual Differences 120(August 2017): 238–45.
Sürücü, Lütfi, Ahmet Maslakçi, and Harun Sesen. 2022. “Transformational Leadership, Job Performance, Self-Efficacy, and Leader Support: Testing a Moderated Mediation Model.” Baltic Journal of Management 17(4): 467–83. https://doi.org/10.1108/BJM-08-2021-0306.
Ullah, Irfan et al. 2021. "Leadership Styles and Organizational Citizenship Behavior for the Environment: The Mediating Role of Self-Efficacy and Psychological Ownership." Frontiers in Psychology 12(July).
UU no. 25 About Indonesian Cooperatives. 1992.
Wahyudi, I, S Widagdo, and HP Agustin. 2021. "The Effect of Leadership and Organizational Commitment in Improving Employee Performance At Department of Environment and…." ABM: International Journal of … 3(2): 1–13. http://jurnal.itsm.ac.id/index.php/abm/article/view/535%0Ahttp://jurnal.itsm.ac.id/index.php/abm/article/download/535/505.
Walumbwa, Fred O. et al. 2008. “Authentic Leadership: Development and Validation of a Theory-Based Measure.” Journal of Management 34(1): 89–126.
Warrick, D D. 2017. "What Leaders Need to Know about Organizational Culture." Business Horizons 60(3): 395–404. https://www.sciencedirect.com/science/article/pii/S0007681317300113.
Warrick, DD, John F Milliman, and Jeffery M Ferguson. 2016. “Building High Performance Cultures.” Organizational Dynamics 45(1): 64–70. https://www.sciencedirect.com/science/article/pii/S0090261615000832.
Wiyanto, Hendra, C. Catur Widayati, and Siti Marliya. 2022. "The Influence of Organizational Culture, Self Efficacy and Work Motivation for Employee Performance." Dynasty International Journal of Educational Management And Social Science 3(3): 392–401.
Wu, Ming-Chang et al. 2023. “A Study on Major Factors Revitalizing Nursing Staff's Work Enthusiasm∼a Cross-National Study on Organizational Culture, Organizational Empowerment and Self-Efficacy.” International Journal of Healthcare Management 16(1): 93–103. https://doi.org/10.1080/20479700.2022.2076043.
Yahaya, Rusliza, and Fawzy Ebrahim. 2016. “Leadership Styles and Organizational Commitment: Literature Review.” Journal of Management Development 35(2): 190–216.
Yusuf, Muhammad. 2011. "The Impact of Self-Efficacy, Achievement Motivation, and Self-Regulated Learning Strategies on Students' Academic Achievement." Procedia - Social and Behavioral Sciences 15: 2623–26.
Zhenjing, Gu et al. 2022. “Impact of Employees' Workplace Environment on Employees' Performance: A Multi-Mediation Model.” Frontiers in Public Health 10(May).